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Orders are typically processed within 24 hours or the next business day of payment confirmation. Orders placed on weekends or California state holidays will begin processing on the next business day. You will receive an email confirmation once your order has been processed and shipped.
APEX 100 Research ships exclusively via FedEx Express 2-Day cold chain service from our California location. Standard domestic shipping typically arrives within 2–3 business days after processing.
Shipping rates are calculated at checkout based on package weight, dimensions, and destination. Free shipping promotions, when available, will be applied automatically at checkout.
Once your order ships, you will receive a tracking number via email. Tracking information may take up to 24 hours to update after the initial scan. Track your shipment directly on the FedEx website or use our Order Tracking page.
We currently ship to all 50 U.S. states. APO/FPO addresses may be accommodated — please contact us before placing your order.
At this time, APEX 100 Research ships within the United States only. International shipping is not currently available.
If your order arrives damaged or is lost in transit, please contact our support team within 7 days of the expected delivery date. Claims submitted after 7 days may not be eligible for replacement or refund.
Customers are responsible for providing a complete and accurate shipping address at checkout. APEX 100 Research is not responsible for delays or losses resulting from an incorrect address.
For shipping inquiries, contact us at support@apex100research.com. Support is available Monday–Friday, 9:00 AM–5:00 PM PST.
Last updated: June 14, 2026
